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FAQs

I CAN’T FIND MY ANSWERS HOW CAN I REACH CUSTOMER SERVICE?

YOU CAN CONTACT US VIA EMAIL HERE OR BY PHONE (808) 922-8832
PLEASE INCLUDE YOUR FIRST AND LAST NAME, EMAIL ADDRESS, PHONE NUMBER, ORDER NUMBER, AND MESSAGE.

I NEED TO CHANGE SOMETHING IN MY ORDER WHAT SHOULD I DO?

PLEASE EMAIL SOON AS POSSIBLE, WITHIN 72 HOURS.  YOU CAN CONTACT US VIA EMAIL HERE OR BY PHONE (808) 922-8832

WHERE IS ILA SWIM LOCATED?

IT’S LOCATED IN 88TEES ON THE 2 FLOOR. PLEASE COME SAY HI:) MAP HERE

WHAT IF MY ITEM IS DAMAGED?

WE USUALLY TRY OUR BEST TO ENSURE ALL OUR QUALITY IS THE HIGHEST.

IF YOU DO HAVE CONCERNS, PLEASE EMAIL US HERE